Privacy Policy

Last updated: February 11, 2026

This Privacy Policy describes how Solve This OA For Me ("we," "us," or "our") collects, uses, and shares information in connection with your use of our website and services (collectively, the "Service"). By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, and payment information.
• Documents and Content: When you use the Service, you may upload documents including but not limited to Office Actions, patent applications, prior art references, and other patent-related materials ("User Content"). We collect and process this User Content to provide and improve the Service.
• Communications: When you contact us, we collect the information you provide in your communications.
• Session Data: We collect information about your interactions with the Service, including conversation history, agent interactions, and analysis results.

1.2 Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

• Log Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
• Device Information: Hardware model, operating system version, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: To process your documents, generate analyses, and deliver the features described on our website.
• Improving the Service: We may use User Content, including uploaded documents and session data, to train, improve, and develop our AI models and the Service. This may include using your data to improve the accuracy and quality of our analysis capabilities.
• Communication: To send you technical notices, updates, security alerts, and support messages.
• Analytics: To understand how users interact with the Service and to improve user experience.
• Compliance: To comply with legal obligations and enforce our Terms of Service.

3. Third-Party Service Providers

We use third-party service providers to help us operate and improve the Service. These include:

• AI Processing: We use Anthropic's Claude API to process your documents and generate analyses. Your User Content is transmitted to Anthropic for processing. Anthropic's use of data is governed by their own privacy policy and terms of service.
• Payment Processing: We use third-party payment processors to handle payment transactions. We do not store your full credit card information on our servers.
• Hosting and Infrastructure: We use third-party cloud hosting providers to store and process data.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Session data, including uploaded documents and analysis results, may be retained to improve the Service as described in Section 2. You may request deletion of your account and associated data by contacting us at solvethisoaforme@chyuang.com.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information.
• The right to restrict or object to certain processing of your data.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.

To exercise these rights, contact us at solvethisoaforme@chyuang.com.

7. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

solvethisoaforme@chyuang.com